SHIPPING POLICY

Shipping Policy – Gate Powersports

Thank you for shopping at Gate Powersports. The following outlines our shipping practices, delivery timelines, costs, and handling procedures. By placing an order with us, you agree to the terms of this policy.
1. Order Processing
Order Confirmation:
After placing your order, you will receive a confirmation email with your order details.
Processing Time:

• Most orders are processed within 1–3 business days.

• Orders placed on weekends or holidays begin processing on the next business day.

• Custom, large, or special-order items may require additional processing time; we will notify you if delays occur.

2. Shipping Methods & Carriers
We work with trusted carriers including UPS, FedEx, USPS, and freight partners for large or heavy items.
Shipping options available at checkout may include:

• Standard Ground Shipping

• Expedited Shipping

• Freight Delivery (for heavy equipment and large motors)

Actual carrier selection depends on your shipping address, product size, and delivery method.
3. Shipping Destinations
We currently ship to:

• The United States

• U.S. Territories (where applicable)

If you need international shipping, please contact our support team at info@gatepowersports.com prior to ordering.
4. Shipping Costs
Shipping charges are calculated at checkout based on:

• Package weight and dimensions

• Destination address

• Chosen shipping method

• Carrier rates

Free Shipping Promotions:
Any free shipping offers must be selected at checkout and meet the promotion’s terms.
5. Delivery Time Estimates
Delivery times vary based on your location and chosen shipping method:
Shipping Method
Estimated Delivery Time
Standard Ground 7-14 business days
Expedited (2–3 day)2–3 business days
Overnight 1–2 business days
Freight Delivery 5–14 business days (varies by carrier & destination)
Please note these are estimates and may change due to carrier delays, weather, or other factors.
6. Tracking Your Order
Once your order ships, you will receive:

• A shipping confirmation email

• A tracking number linked to the carrier

You may track your shipment directly through the carrier’s tracking portal.
7. Multiple or Split Shipments
Some orders may ship in multiple packages if products are fulfilled from different warehouses or require freight delivery.
You will receive separate tracking numbers for each shipment.
8. Delivery Issues & Delays
If your shipment:

• Is lost in transit

• Has delivery delays

• Arrives damaged

Please contact us right away at support@gatepowersports.com or call +1 (XXX) XXX-XXXX — we’re here to help.
9. Address Accuracy
Please ensure your shipping address is complete and accurate.
We are not responsible for delays or lost packages due to:

• Incorrect address input

• Misspelled street names

• Wrong ZIP/postal codes

If you catch an address error, contact us immediately so we can attempt to correct it before shipment.
10. Returns & Undeliverable Packages
Packages returned to us as undeliverable may incur additional shipping charges for redelivery or restocking if the return is due to an address error or refusal.
Refer to our Refund & Return Policy for more details.
11. Contact Us
If you have any questions about shipping, delivery, or tracking:
Gate Powersports
Email: info@gatepowersports.com
Phone: +971 58 198 4496
Address: 207 Festival Blvd - Al Kheeran - Dubai Festival City - United Arab Emirates